Conversational Language Understanding - aka CLU for short - is a cloud-based conversational AI service which provides many language understanding capabilities like: Conversation App: It's used in extracting intents and entities in conversations Workflow app: Acts like an orchestrator to select the best candidate to analyze conversations to get best response from apps like Qna, Luis, and Conversation App Conversational Summarization: Used to summarize conversations in the form of issues, and final resolutions Conversational PII: Used to extract and redact personally-identifiable info (PII) Please see https://aka.ms/azsdk/conda/releases/conversations for version details.